Visa Merchant Agreement Violation

Visa has strict rules for currency conversion if you use your Visa card outside the country where it was issued. You must have the option of having the booking processed in local currency. If the merchant has not done so, please inform your Visa card issuer. As a general rule, visas are a method of payment and not a method of collecting or executing a contract. However, under certain conditions, certain types of dealers (accommodation, rental [vehicle, bicycle, boat, equipment, motorhome, motorbike, truck/trailer] and trailer/camping parks) may accept a guaranteed reservation (the cardholder provides a Visa account number, but does not pay at the time of booking to ensure that accommodation, goods or services as booked and agreed with the merchant are available). For more information, please contact your Visa-Acquirer. In general, no. The Visa brand promise “Wherever you want to be” means that you can use your card wherever visa is accepted. The issuer must not block all transactions from a location or type of dealer.

However, there are some exceptions. For example, where local rules require the issuer to block certain transactions or Visa has allowed the issuer to temporarily refuse transactions due to a risk of fraud. Note that Visa cards issued in countries with laws limiting international use have printed a caption “Only in a Country” on the card. However, the main reason for terminating a dealership contract is overcharging. Visa can terminate a merchant in the following cases: Here are some frequently asked questions about visa rules. If you have a question about a visa rule that is not covered below, please contact Visa at [email protected]. Please note that visa rules change from time to time. If there is a discrepancy between the information contained in these frequently asked questions and the visa rules, the visa regime applies. You will find other requirements in the visa acceptance agreement between you and your purchaser. In some countries, for example.

B, Russia, the United States and some Asian countries, a trader is allowed to charge a convenience fee to the customer. The fee must be a flat fee (not a percentage of the transaction amount), be clearly disclosed and constitute a payment for the comfort of payment via an alternative payment channel (for example. B online) different from the merchant`s normal payment channel (for example. B, mailing a cheque or paying in person). In some countries (Australia, Canada, India, South Africa, United States), a merchant is allowed to repay cash in a visa transaction under certain circumstances and for certain types of cards (for example. B debit cards). Refunds are only allowed if the Visa card has been sent to the same country as the merchant. As a general rule, a merchant is allowed to request identification, but cannot require it as a condition of acceptance of the Visa card. However, there are exceptions, for example.

B when Visa has authorized the merchant to request, in certain circumstances, identification to combat fraud. In addition, Visa is considering an additional fine of $10,000 for each 30 calendar day period or part of that during which the processor does not sign the dealer contract.

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